Tickets. Tasks. HR.
Shifts. Billing. One platform.
Operations platform for teams. Ticket management, task tracking with kanban, HR profiles, shift clock-in/out, invoicing, expense tracking, company file management, business unit governance, and financial reporting. Bilingual. Role-based. Real-time alerts.
Fourteen integrated systems
Not separate tools. Modules that share data, context, and workflow state.
Ticket Management
Multi-status workflows, file attachments with inline video preview, internal notes, SLA tracking, ticket merging, response templates.
Task Management
Kanban, list, and daily views. Built-in time tracking. Dual pricing (hourly + fixed).
Personal Kanban
Private boards per team member. Organize your workflow without cluttering shared spaces.
Billing & Invoicing
Create invoices, export PDF, record payments, track outstanding balances tied to clients and projects.
Expenses & ROI
Track operational costs. Measure return per client or project. Decisions backed by real data.
Financial P&L
Profit and loss reporting inside the platform. Financial health at a glance.
User Management
Invite, activate, deactivate team members. Assign roles, set permissions, control access per company.
Company Management
Multi-company support. Each with isolated tickets, tasks, billing, and team. Shared platform.
User Profiles
Profiles with role, company, contact info, activity history. Self-service editing.
HR Management
Team profiles, documents, absences, internal notes, salary tracking. Permission-gated: HR Admin and HR Collaborator roles.
Shift Tracker
Clock in/out from the top bar. Per-shift productivity reports. Admin shift dashboard with live status. Auto-detect ghost shifts.
Company Files
Nested folder structure per company. Chunked uploads up to 1GB. Bulk download. Link files to tasks.
Business Units
Complete BU isolation. Scoped access for admins, managers, and financial users. Each BU owns its companies and data.
Knowledge Base
Internal articles organized by department. Search, expand, reference. Team knowledge in one place.
Bookkeeping System ↗
Double-entry accounting, bank reconciliation, journal entries, P&L, balance sheet. Separate app, same auth.
Full lifecycle. Not just a form.
From submission to resolution with SLA enforcement, internal notes, video previews, and file handling.
- Multi-status workflows (Open, In Progress, Waiting, Resolved, Closed)
- File attachments with inline video preview
- Internal notes hidden from clients
- SLA timers and response templates
- Merge duplicate tickets
One hub. All your providers.
External teams get access only to the tickets assigned to them. Clients centralize all support in one place.
- External providers see only their assigned tickets
- No more managing separate accounts with every vendor
- Role-based isolation keeps data secure between providers
- Internal notes stay private to the admin team
Three views. One dataset.
Kanban for flow. List for detail. Daily for focused execution. Time tracking baked in.
- Kanban, list, and daily task views
- Built-in time tracking per task
- Dual pricing (hourly + fixed)
- Personal kanban per team member
People. Profiles. Productivity.
HR profiles, document storage, absence management, internal notes, salary tracking. Shift clock-in/out with per-shift productivity reports.
- HR Admin and HR Collaborator permission layers
- Clock in/out button always visible in top bar
- Per-shift activity: tasks created, completed, hours logged
- Auto-detect ghost shifts from activity patterns
- Off-shift activity tracking for comprehensive reporting
Financial visibility without the spreadsheet
Invoicing, expenses, ROI, and P&L live where the work happens.
- Create invoices, export PDF, record payments
- Track outstanding balances per client
- Categorize and log operational expenses
- ROI tracking per client and project
- Profit & loss reporting at a glance
Real-time. Telegram + Email.
Every status change, assignment, and cron job triggers an instant notification. No polling, no refresh.
- Telegram bot pushes to your channel instantly
- Email alerts on status changes and assignments
- Cron alerts at 9am, 2pm, 4pm (Panama time)
- Light & dark mode across the entire UI
- Full bilingual interface (EN/ES)
Users. Companies. Profiles. Controlled.
Multi-tenant by default. Each company operates in its own space. Users, roles, and permissions managed from one panel.
- Invite, activate, or deactivate team members
- Multiple companies with full data isolation
- User profiles with role, company, and activity history
- Cross-company visibility for super admins
Six roles. Granular permissions.
Each role defines exactly what modules, actions, and data a user can access.